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VP Global Communications, Manulife Investment Management

Manulife Financial Corporation

This is a Contract position in Toronto, ON posted May 29, 2021.

Are you looking for unlimited opportunities to develop and succeed?

With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description Reporting to the Global Head of Marketing and Strategy, the Vice President, Global Communications will lead the development, execution, and measurement of an integrated global communications strategy for Manulife Investment Management (MIM).

In addition, the VP, Global Communications will partner closely with Manulife’s Global Communications teams to regularly test and evolve the strategic crisis communications framework and communications plans for the company.

Key Accountabilities: The VP, Global Communications will lead the development, execution and measurement of an integrated global communications strategy for MIM.

This communications program will strengthen, enhance, protect, and further develop MIM’s global brand, image and reputation through proactive engagement with top-tier media outlets, as well as through a comprehensive approach to thought leadership and speaking opportunities for our senior leaders.

This will be complemented by a robust internal communications approach ensuring our colleagues understand our business priorities, and their role in achieving the same.

This leader will be responsible to : Track and measure results, regionally and globally Simplify, streamline, and optimize current crisis communication plans including a proactive process for identifying and proactively addressing emerging critical issues and crises.

Lead ongoing development and regular testing/evaluation to strengthen crisis communications strategies, issues management framework and related communications plans.

Ensure issues repository of key messages, backgrounders and Q&As reflects MIM business priorities.

Compose, draft, revise, coordinate approval process and issue media releases related to business, operations, and events.

Identify and build relationships with key thought leaders across the business.

Proactively work with them to develop and execute a proactive communications plan to increase awareness of MIM as a thought leader in our industry.

Work collaboratively with regional and global media teams to ensure the appropriate media coverage for large scale events or conferences.

Similar approach relative to Sponsorships and Philanthropy where this leader will need to focus on the importance of aligning those activities with our brand positioning and external messaging.

Build an influencer network by cultivating relationships with existing influencers and identifying new prospects to help us elevate our brand through rich and relevant third-party commentary and endorsement on issues and topics strategically important to MIM.

As required, make recommendations, and implement reputation monitoring surveys related to specific crises.

Monitor emerging issues, trend analysis and serves as corporate spokesperson and point of contact for media enquiries on corporate issues.

As applicable, effectively manage outside consultants, partners, and vendors Apply understanding of current and future business needs to attract, develop, and motivate a high performing, geographically dispersed team.

Create an environment with vision and clear purpose through achievable yet stretch objectives that engages employees toward a common goal.

Provides formal and informal feedback and coaching, and models critical behaviors for a customer centric culture.

If you are ready to unleash your potential, it’s time to start your career with Manulife/John Hancock.

About Manulife Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.

With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States.

We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions.

At the end of 2020, we had more than 37,000 employees, over 118,000 agents, and thousands of distribution partners, serving over 30 million customers.

As of December 31, 2020, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, and in the previous 12 months we made $31.6 billion in payments to our customers.

Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years.

We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges and under ‘945’ in Hong Kong.

Manulife is an equal opportunity employer.

We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground.

It is our priority to remove barriers to provide equal access to employment.

A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation.

Information received regarding the accommodation needs of applicants will be addressed confidentially.