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System Support Analyst II (1 year contract)

Entreprises Galephic Inc.

This is a Contract position in Toronto, ON posted November 20, 2020.

We are looking for a System Support Analyst level II in Toronto.

This is a contractual position, 22$/h, 40 hours per week, for at least 10 months with possibility of extension to start as soon as possible.

Activities include :
– Install, configure, and support an organization’s local area network (LAN), wide area network (WAN) and Internet system or a segment of a network system.

– Responsible for monitoring network to ensure network availability to all system users.

Skills and Competencies:
– Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.

– 2 to 4 years experience required.

– Ability to work independently and manage one’s time.

– Ability to identify, interpret and evaluate system and network requirements.

– Knowledge of computer hardware and software as it related to LAN/WAN.

Major Job Duties and Responsibilities:
– Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.

– Perform data backups and disaster recovery operations.

– Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.

– Configure, monitor and maintain email applications or virus protection software.

– Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.

– Plan, coordinate, and implement network security measures to protect data, software, and hardware.