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Service NOW Solutions Architect Sr Manager


This is a Contract position in Montreal, QC posted October 31, 2021.

Service Now Solutions Architect Sr Manager

Location: Toronto/Montreal  

ARE YOU READY to step up and take your technology expertise to the next level?

The Solution Architect is responsible for directly help clients transform their business and solve complex problems. The role is required to work with clients to assess current state processes and tools, identify ServiceNow platform solution options, define ServiceNow solution requirements, determine and define integration requirements, and develop overall architecture and implementation plans.



  • Ability to create a winning solution, pricing based on Accenture Win-Themes and Client requirements
  • Clearly articulate Accenture’s Value add and differentiator in every solution
  • Draft ServiceNow solutions (Design/Build/Manage) defining scope & estimations, staffing plan, timelines, assumptions & dependencies, costing, RACI & SOW assistance, etc
  • Design, solution architecture, functional implementation and evaluation of Client’s Enterprise Service Management Ecosystem
  • Design and communicate a Technical Architecture Blueprint based on Capability and Process Implementation Roadmaps aligning to desired Business outcomes
  • Progress the solution through internal reviews and approval cycles
  • Deliver presentations, proposals and estimates
  • When appropriate, perform effective online demos during Client orals