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Senior Specialist Collections


This is a Contract position in Toronto, ON posted November 10, 2022.

Build a meaningful career

At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives.  The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

The Senior Accounts Receivable Collections Specialist assists the Company’s collection of and reporting on past due accounts receivable balances. Extensive contact with clients is a major component of this position.

Senior Collections Specialist, Finance

Primary Responsibilities (will include, but are not limited to):

  • Proactively manage Collections for Tier 1 Clients
  • Customer focused:  Establish and maintain effective, cooperative, and professional, courteous working relationships with internal and external Customers
  • Communicate and follow up effectively with all Customers
  • Enlist the efforts of Management when necessary to accelerate the collection process
  • Responsible for monitoring, maintaining and documenting status on all past due accounts.  Includes documenting details of methods utilized to secure payment
  • Identify process improvement and efficiencies


  • Post-secondary education in Accounting/Business Administration
  • Commitment to privacy and ethical conduct with a strong ability to ensure all Company polices and control procedures are met
  • Good organization and time management skills
  • CPA/CMA Candidate an asset
  • 3-5 years’ experience in collections is an asset
  • Advanced knowledge of Microsoft Excel
  • Knowledge of ERP System WorkDay an asset

Who you are:

  • Highly organized and detail-oriented, with the ability to multitask
  • Excellent communication skills (both verbal and written)
  • Excellent analytical skills
  • High level of accountability and dependability
  • Team player who will be committed to team goals
  • Professional demeanor and positive attitude
  • Willingness to learn, develop and grow as a professional


Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to

Fulfilling work that matters

LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.

At LifeWorks, we are committed to putting our people first.  Our priority is to optimize the health and productivity of our people.  In light of COVID-19, our company continues to monitor the global situation and following local guidance in each of our communities to ensure the health and wellbeing of our employees.  Safety is our highest priority, and while the goal is to ultimately return to the office, we are currently working remotely and are connecting with candidates through virtual interviews, recruitment events, and information sessions.  We are excited to connect with you virtually, and look forward to receiving your application.