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Senior Software Engineer


This is a Full-time position in Calgary, AB posted August 14, 2019.

We believe that purposeful content moderation can bring connections back to online communities.

By enabling users to share without fear of abuse or harassment, we believe we can restore the original purpose of the internet
– to connect.

Two Hat is a leading provider of chat, comment, image, and video filtering with an emphasis on detecting online harms like cyberbullying, abuse, hate speech, violent threats, suicide, and child exploitation.

Processing nearly 30 billion messages a month, Two Hat enables clients across a variety of social networks to deliver positive user experiences by detecting and filtering harmful content in real time, before it reaches the community.

More than just a filter, we provide an all-in-one content moderation solution, with data analysis, content escalations, flexible workflows, auto-moderated user reports, and more.

Clients benefit from our scalable, autonomous, and transparent solution, as well as our team of industry experts who consult on best practices and industry standards.

In addition, we believe that removing illegal content is a shared responsibility among social platforms, technology companies, and law enforcement.

To that end, we work with international law enforcement to train AI to detect new child exploitative material.

Who you are To help continue fueling our growth, we are looking for a complex problem solver with a delivery mindset to join our team as a remote Senior Software Engineer and focus on building out and scaling our products.

This is an opportunity for a full stack engineer to be part of something that adds true value and meaning to the world while continuing to work at a fast pace on information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, and UI design.

You will apply your technical expertise to contribute to the continuous improvement of our flagship automated moderation product CommunitySift’s and its ability to process data at a massive scale.

Why you want this role Purpose and impact.

We’ve said it a few times, but what we do matters.

We are building solutions that make a difference.

Cutting edge technology.

Our products must operate at high speed and low latency.

We’re taking on the close to the impossible challenge of bringing latency down to double-digit milliseconds.

You want to work with deep learning loops; collaborate with Data Scientists to build fast AI that encompasses natural language processing; build our classifiers, both algorithmic or machine learning.

You want to: Execute on a strong understanding of Agile SaaS-based tool development.

You will develop and iterate new features and functionality for our web and mobile products.

Lead architectural discussions.

You will identify architecture and infrastructure problems
– and solutions.


You will work as a key member of the product development team to assist with operations and information security.

Plan and advise.

You will execute on tactics that support the technology vision for the product and the organization as a whole.

You will advise on the selection of the most appropriate frameworks.

Growth and challenges.

You want to bring your knowledge, expertise and lessons learned to influence and help build out our architecture and processes.

You want to move between our three engineering teams, features, maintenance and platform, gaining exposure to all of our products and working on complex client projects.

You want to be part of a well-supported and close-knit team with the freedom to work remotely.

You want to share your thoughts on how to solve challenges beyond what anyone else out there is taking on in AI, ML and NLP.

What you bring Technical expertise.

You have 5 years cloud development experience building high availability SAAS applications that can serve 100,000 requests per second.

You have hands-on expertise with Python, C/C++, Golang, Javascript, Cassandra, PostGres, Redis, Git/Github and JIRA.

You have a strong understanding of best practices for Security.

A passion for Agile.

You thrive in a fast-paced and Agile Kanban environment.

You can: Work with Product Managers to translate user stories into actionable tasks.

Collaborate with the engineering team to scope tasks and provide estimates.

Develop solutions to meet acceptance criteria.

Participate in weekly retrospective, planning and backlog grooming meetings.

A growth mindset.

You have the ability to think big, keep up to date on emerging trends and industry best practices.

You are open to feedback and on a personal mission to pursue new learnings at every opportunity.

A delivery focus.

You have a proven track record managing competing priorities while maintaining an ability to execute on time, beyond expectations.

An innovative team approach.

You are a team player with a positive attitude punctuated by high energy, initiative and perseverance.

You can effectively build working relationships, be accountable and coordinate resources with cross-functional teams.

Join us Our CEO and Founder is a visionary who believes in a better internet for everyone
– and it’s a vision each one of us stands behind.

Sure, it’s a lofty goal; and maybe it sounds impossible…but we don’t think it is.

Our technology is capable of more now than when we started, but unsafe users are growing increasingly deceptive.

We continue to step up our game and meet those challenges at every turn.

Right now, we are growing and we aren’t slowing down anytime soon.

We are looking for brilliant, innovative and deeply conscientious people to join our team and be part of our mission.

This is a place where: We have an evolving startup culture of fiercely dedicated and collaborative individuals.

A tech giant praised us for tackling
– and solving
– a highly complex chat feature.

We coordinate and run an “Amazing Race” event celebrating our six year anniversary.

Spot rewards are handed out by the CEO.

We host a “Mug Club” which is our version of a Ted Talk presented by anyone with a bright idea.

Pink Shirt Day means something to us on a deeper level.

We participate in local acts of good, both big and small, to bring a little joy to our community.

If you are driven to make the world a better place; you share our growth mindset; and you have built your talent on a foundation of hard work and creative thinking, join us.

Two Hat welcomes and encourages applications from people with disabilities.

Accommodations are available upon request for candidates taking part in all aspects of the selection process.