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Senior Program Manager

Microsoft Canada

This is a Contract position in Vancouver, BC posted January 10, 2022.

The Microsoft News & Feeds team is focused on helping our users stay up to date with personalized, timely, and relevant information, built into everyday experiences – Widgets in Windows 11, Windows 10 taskbar, Microsoft Edge New Tab Page, Microsoft Start experiences, and MSN. We are building on our 25+ year legacy in news and online information to innovate with a personalized feed of content recommendations based on our leading-edge AI.


To support this, we are building the world’s best content ecosystem. We will deepen our relationships with the top new publishers around the world, expand to new categories of content creators, and expand to content types such as audio and video. We are testing new business models to support creators and help our users around the world discover content creators they love, connect and engage with their communities in meaningful ways. We are ensuring that the content we get is of high-quality, is trusted, and is diverse. We are building deep understanding models to know more about the content so we can match it better with our customer’s needs.


We are seeking a passionate, creative, growth driven Product Manager to exponentially scale our worldwide content ecosystem. In this role, you will be part of our Content Understanding and Moderation team. The team is building deep understanding models to extract rich information from the content for better personalization and recommendation, and to ensure high quality and trustworthy content. It is a great opportunity to define the future of content service for Microsoft, and impact billions of users around the world to consume content they care.


You will work with engineering teams to develop classifiers to truly understand our content, work with partner facing teams to get content metadata ingested, and with the Content Ops teams to ensure that our product meets moderation requirements around the world by utilizing the content understanding signals. You will help develop the engineering roadmap and partner with engineering to implement and take features to market. You will manage business metrics and incorporate insights to improve the product. You will be an advocate for our program among our key stakeholders. You will bring a solid understanding of ML technologies, service operations at scale, and general ability to ramp up and go deep in new technical areas. Experience with Content Understanding and Moderation, AI products, or service operations at scale would be a huge plus but not required!