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Senior District Manager, Branch Network (West)

Acklands Grainger Inc

This is a Contract position in Fort St John, BC posted January 4, 2022.

This role can be located anywhere in British-Columbia or Alberta provinces.

Primary function : The Sr.

District Mgr., Branch Network is responsible for providing leadership and expertise to drive profitable growth, ensure the highest levels of operational excellence and customer satisfaction within the District.

This role drives execution of the strategies that support: profitable revenue growth through the storefronts, expertise and continuous improvement to support shipping and will call operations.

This role is directly responsible for ensuring that all practices are in line with the overall standards of Grainger’s Branch Network.

This role is also responsible for safety, security, real estate plans for the Canada locations This position has responsibility for numerous branches aligned to a shipping district, East and West and Large Contract Customers in Canada.

Principle Duties & Responsibilities: Business Leadership Responsible for implementing Branch strategy at a district level within the branch network.

Lead assigned branch lanagers in the implementation, monitoring, and measurement of core processes, safety, inventory accuracy, standard work, risk management and customer satisfaction Lead assigned branch leaders in their understanding, implementation, and execution of performance and operational excellence Collaborate across Sales, KeepStock, Supply Chain, and other key internal stakeholders to ensure operational excellence and exceeding customer expectations Drive growth within the district with a robust revenue growth plan Proactively drives partnership opportunities with local sales and service leadership to support customer growth.

Operational Excellence Ensure execution of all standard work: revenue goal is attained, operating metrics are met, safe and inclusive environment Work with branch leaders to develop, document and implement market-based strategies including sales and marketing plan for growing counter and will-call sales volume Inspect and ensure branch leaders enforce flawless counter and will-call customer experience Inspect expectation of standard work across all aspects of branch operations Collaborate with Internal Audit on compliance issues and process improvements Builds and fosters a strong continuous improvement culture within the district by challenging the status quo, making problems visible and promoting tools/ methodologies to identify and reduce waste to build standardization and operational excellence within the region Talent Management Recruit, select, develop, coach, train, and retain a diverse leadership team Drive accountability of Branch leaders to ensure team member and operations are functioning at the set standards of the North American Branch Network.

Works with senior leaders to identify annual performance goals and objectives Identify and develop future leaders and strong contributors through the use of Performance Excellence and succession planning processes Creates an environment where Leaders are engaged, empowered, enthusiastic, and committed to the success of the company.

Maintains an open mind to benefit from diverse thoughts and ideas Embracing and encouraging an open-door feedback sharing culture Preferred Education & Experience : 7 years in business and operational/customer service leadership experience in a multi-site environment.

Demonstrated ability to create sales and marketing plans Post-Secondary Education Preferred Strong business and financial acumen including experience in being accountable for P&L results.

Capable of understanding financial and economic concepts Continuous Improvement mindset and the ability to teach process control Ability to coach, lead, motivate, develop leaders and high-performance teams and inspire results through others Demonstrates the ability to lead initiatives, manage large scale projects and execute change leadership Comfortable in operating in a matrix environment Able to facilitate alignment and relationship maintenance of cross-functional groups; including Distribution Centers, Contact Centers, Marketing, National Accounts, Commercial Sales, Product Management, Finance, Human Resources and Suppliers Must have excellent presentation skills, strong customer focus Strong communication and influencing skills; capable of speaking in an effective and influential manner to team members,senior leadership, and customers Able to demonstrate situational leadership and lead others not directly under his or her control.

Demonstrated ability to manage virtual teams, leveraging necessary technology Proficiency in MS Office SAP Knowledge an Asset Bilingual in French and English where applicable Ability to relocate an asset Vehicle and Drivers’ license required Grainger strives to be an employer of choice, to attract and retain top diverse talent, and to provide a safe and positive work environment for all of its team members.

As part of Grainger hiring process, pre-employment background checks will be required for all external candidates.

Internal candidates will be required to undergo a pre-employment background check when they move from a non-driving role to a driving role and/or a director role and above position.

In accordance with Performance Excellence guidelines, team members are encouraged to apply for positions closely matching their experience/background and that are aligned with their Individual Development Plan.

Grainger is committed to the principles and practices of employment equity.

We invite all qualified women and men, including persons with disabilities, visible minorities, and Aboriginal Peoples to apply for our career opportunities.

Accommodations are available on request for all persons with disabilities taking part in the selection process.