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RBC: Sr. Cloud Solutions Engineer – Openshift Or Kubernetes


This is a Contract position in Montreal, QC posted June 2, 2021.

What is the opportunity?

The Sr.

Cloud Solutions Engineer interacts with our internal users and takes ownership of helping resolve technical challenges either in the onboarding or day 2 support pipeline using a variety of tools and resources to gain the required knowledge, skills and expertise.

The ideal candidate/s will have recently been involved in the support of customer applications onboarding or running on PaaSsuch as OpenShift, VMWare Tanzu Application Service (formerly Pivotal Cloud Foundry), Amazon Elastic Kubernetes Service, Azure Kubernetes Service.What will you do?Participate in the enablement of Application Development teams journey to and between Cloud Platforms and ServicesParticipate in handling incidents, service and onboarding requests, assisting users in a courteous and professional manner; be responsible for our cloud customer successAssess, analyze and make technical recommendations to improve the performance etc.

of user applications running on our Cloud PlatformsRecreate and replicate user technical challenges with a mission to drive changes as needed to their production and testing environmentsWhere appropriate, perform user follow-ups to gather further information to drive issues through to resolutionContribute to the creation and enhancement of our user support knowledge baseUnderstand and translate complex technical concepts to non-technical audiencesBe an engineering advocate for our Cloud Platforms and Services so our users get the most out of the capabilities available; drive innovation through the design and buildout of state of the art tooling and automation routines such as Chatbots etcWhat do you need to succeed?Must have:2 years’ work experience working with one or more of the following platforms (ideally supporting clients whom are deploying and managing application workloads)OpenShift or Kubernetes (Preferred)VMWare Tanzu Application Service formerly Pivotal Cloud Foundry (Preferred)Amazon Elastic Kubernetes ServiceAzure Kubernetes Service2 years’ work experience working with Linux Operating Systems (ie: RHEL, CoreOS)2 years’ work experience scripting /coding in one or more of the following Python, Bash, GOExceptional customer service skills, particularly the ability to empathize and follow through tasks to ensure customer satisfactionExcellent organization to ensure that many concurrent incidents are all being taken care of in a timely mannerNice to have:Experience debugging application problems for Java, NodeJS, .NET Core, Python etc (in relation to deployments on platforms)What’s in it for you?A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamTraining on newer technologies and framework such as Cloud computing etcAn amazing opportunity to gain experience working with multiple industry leading cloud platforms.Learn more about RBC Tech JobsJoin our Talent CommunityStay in-the-know about great career opportunities at RBC.

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Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.Com/careers.JOB SUMMARYCity: TorontoAddress: 330 Front St WestWork Hours/Week: 37.5Work Environment: OfficeEmployment Type: PermanentCareer Level: Experienced Hire/ProfessionalPay Type: Salary Variable BonusRequired Travel(%):0Exempt/Non-Exempt: N/APeople Manager: NoApplication Deadline: 06/11/2021Platform: Technology and OperationsReq ID: 330247Ad Code(s):