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People & Culture Business Advisor


This is a Contract position in Toronto, ON posted September 11, 2023.

TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

People & Culture (P&C) Business Advisor
Human Resources
Toronto (open to remote)
Full Time

Reporting the Director, People & Culture (P&C), and collaborating with the P&C team, the P&C Business Advisor provides generalist services to business managers and employees. You will be joining a high-performing team of P&C peers globally to deliver on P&C initiatives that support the execution and implementation of business and enterprise people strategies. The role is your chance to experience a variety in your work, build breadth across P&C disciplines, and make an impact on the organization. While working for an organization focused on employee well-being.

Think you have what it takes? Here is what we are looking for in our talent:


  • Supports key P&C initiatives and annual programs for the designated client group, including employee engagement, talent reviews, leadership & employee development, performance management and compensation cycle, change management, people analytics etc.
  • Supports project management of P&C initiatives and ad-hoc requests related to the business
  • Primary point-of-contact for assigned lines of business concerning P&C matters
  • Leverages the tools and processes developed by Talent Acquisition, Total Rewards, and Talent Management to deliver P&C programs into client group, support workforce management and engagement, hiring, and development.
  • Collaborate with the P&C Centers of Excellence (COE) and other key partners to create integrated solutions, as needed.
  • Communicates with management and employees regarding policy management, P&C processes & programs, ensuring compliance with legislation and corporate policies
  • Assists and coaches managers regarding performance management
  • Support managers and employees with Leave of Absence such as STD and FMLA
  • Makes recommendations for improvements to human resource programs and processes
  • Contributes to a professional, positive, results-oriented team environment.
  • Performs other related duties as assigned

Requirements Skill/Abilities:

  • Strong verbal and written communication skills
  • Strong analytical, organizational and problem-solving skills
  • Collaborative team member with the ability to take initiative
  • Knowledge of employment laws across North America
  • Effective time management in managing multiple assignments
  • A good understanding of software systems and applications, such as HRIS, MS Word, Excel, and PowerPoint; prefer experience with Workday

Education and Experience:

  • Bachelor’s degree in business administration or a related field preferred
    5-7 years of progressive Human Resources /business experience, with a focus on generalist/advisory support and people analytics;
  • Proven track record in building strong relationships with business, with the ability to provide robust recommendations, coach, influence and drive change in pursuit of best practice;
  • Strong process orientation, with deep understanding of performance management and compensation philosophies;
  • Commitment to the growth, development and advancement of our people, and ability to quickly acquire knowledge of tools and resources available across the organization to support this;
  • Proven ability to draw on data and analytics to provide insights, challenge the status quo, ask the questions that matter, and bring fresh thinking to the table;
  • Bring an inclusion and diversity lens to everything you do;
  • Bilingualism in English/French is an asset

Where permitted by law, company employees must be fully immunized to access a TELUS Health office or customer premises.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.