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Operations Product Manager – Hardware

Samsara

This is a Full-time position in Ottawa, wa posted November 25, 2021.

Samsara is the pioneer of the Connected Operations Cloud, which allows businesses and organizations that depend on physical operations to harness IoT (Internet of Things) data to develop actionable business insights and improve their operations.

Samsara operates in North America and Europe and serves more than 20,000 customers across a wide range of industries including transportation, wholesale and retail trade, construction, field services, logistics, utilities and energy, government, healthcare and education, manufacturing and food and beverage.

About the role: Samsara is hiring an Operations Product Manager to establish an operational excellence framework across multiple stakeholder groups.

The OPM will drive strategic programs that require a deep understanding of business interdependencies and the available levers to achieve Samsara’s business objectives.

As an experienced member on the team, you will own operational financial reports, build relationships, and deliver to business OKRs.

This is a highly visible role that offers an opportunity to make business-critical decisions with both top and bottom line impact.

In this role, you will:
• Work collaboratively with Engineering, Product, Sales, Finance, and Accounting to gather and influence cross-functional inputs to supply chain operations
• Provide insights to Demand and Supply Planners as product transition SME on the supply chain team by gathering inputs and matching go-to-market plans with anticipated inbound supply
• Own the hardware cashflow forecast and provide insights into drivers of changes between revisions
• Develop robust models and deliver cost projections of excess & obsolete, RMA, and warranty exchange costs based on product lifecycle and overall health
• Utilize deep knowledge of products and supply chain to provide cost optimization recommendations with respect to inventory and materials liability
• Communicate to leadership regarding financial metrics, changes in business trends, and risks & opportunities to the operating plan and company financial targets
• Build a project and program management foundation by establishing tools, processes, and communication standards within the supply chain organization
• Perform market research and in-depth analyses to establish best practices for operational excellence
• Champion, role model, and embed Samsara’s cultural principles (Obsess Over the Customer, Build for the Long Term, Growth Mindset) as we scale globally and across new offices Minimum requirements for the role:
• Bachelor’s degree in Supply Chain, Engineering, Finance, or Economics
• 8 years (or 6 with Masters) of combined experience in consulting, business planning, operations management, or program management
• Strong communication skills, including the ability to influence and lead complex projects with a wide variety of stakeholders
• Comfort working with ambiguity, with experience implementing program management best practices
• Attention to detail while never losing sight of the big picture
• A proactive, positive approach to problem solving
• Excellent analytical skills with the ability to clearly lay out assumptions, risks, and opportunities
• Track record of delivering results that demonstratively improve operations performance An ideal candidate also has:
• MBA
• Experience with B2B hardware
• Strong understanding of ERP systems, Salesforce, Tableau, and Planning Systems (e.g.

Adaptive) At Samsara, we welcome all.

All sizes, colors, cultures, sexes, beliefs, religions, ages, people.

We depend on the unique approaches of our team members to help us solve complex problems.

We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.