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OnX Canada: Salesforce Consultant

OnX Canada

This is a Contract position in Montreal, QC posted February 17, 2021.

Title: Salesforce Type: Full Time Role Location: Toronto Job Description:Onx is looking for a Full-Time role opportunity with a client based in Toronto.

Please let me know if you’re interested in learning more about this opportunity.

If not, anyone you’d recommend in your network would be greatly appreciated.In this role you will:Receive incoming client casesTriage and assign based on SLA and Priority / Impact of requestWork directly with clients to understand and execute on cases owned by yourselfFor more complex or development focused cases, capture requirements, document and communicate with Development Lead and manage client expectations on timeline and budgetComplete QA activities, including test case documentation and execution on work prior to client hand offPerform the duties of a Sr.

Analyst as required based on team bandwidth and Shift business needProvide internal sign-off on the prototype prior to UAT and Go-Live based on alignment to requirements and best practices, including both declarative and custom development and the configuration of Shift’s Baseline Configuration checklistAcquire the Certified Salesforce.Com Administrator (ADM201), Certified Salesforce.Com App Builder and Certified Salesforce.Com Sales CloudConsultant certifications within the first 6 months of employment at Shift, if not previously acquiredIn order to qualify you must have the following essential qualities and experiences:Ability to quickly understand and communicate technical issues, demonstrating the ability to pro-actively investigate and resolve customer issuesExperience as a Salesforce user or administrator with the knowledge and ability to perform simple Salesforce Administrative functions:Manage users, data, and securityMaintain and customize Sales Cloud and/or Other Salesforce Cloud applicationsExperience with workflows, process builder or flowsBuild reports, dashboardsA self-starter, demonstrating self-confidence, enthusiasm, and the ambition to succeed within a fast-paced work environmentEffectively prioritize and execute tasks in a constantly changing work environment with an emphasis on attention to detailProficiency in the use of Internet/Web-based applications (e.G.

Microsoft Office Suite, Google Docs Suite)It would be an added bonus if you also had the following:Experience with Project Management methodologiesExperience with other CRM applicationsExperience with Web based ApplicationsExperience working with Excel (e.G.

pivot tables, VLOOKUPs, etc.)