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Network Operations Center Analyst

Bédard Ressources inc.

This is a Contract position in Laval, QC posted November 8, 2022.

Are you looking for new challenges? Do you unconditionally love Microsoft? Networking has no secret for you and you have a facility to communicate with customers. Here is a great opportunity you won’t want to miss!

Our client, an IT solutions specialist located in Laval, is looking for a Network Operations Center Analyst who can be proactive and take initiative.

Main tasks:

  • Perform full implementation of the managed services portfolio using the N-Central remote monitoring and management system.
  • Perform reporting and maintenance for customers and document it.
  • Perform Level 2 support on servers and network printers.
  • Perform Level 3 response and analysis of network infrastructure, entry-level SAN/NAS, data backup, recovery and email incidents.
  • Run script functions in Microsoft Active Directory (login scripts, GPO settings).
  • Work with the vCIO in planning IT projects
  • Oversee service incidents and on-site interventions.
  • Keep up to date on new technologies.
  • Perform any other related duties.

Benefits of this position?

  • Competitive salary.
  • Social benefits.
  • Training, coaching and mentoring.
  • Challenging work.
  • Career development with the possibility of advancement within the company.

Requirements:

  • A minimum of 5 years related experience.
  • Experience administering and troubleshooting PC and print environments, including network connectivity as well as Microsoft Windows 7/8/10, Windows and Exchange Server environments.
  • Advanced knowledge of Microsoft Office Suite, Outlook, 365, web servers, Adobe PDF Reader and Writer, anti-virus software; Bit Defender, MacAfee, Symantec, Sentinel One.
  • Knowledge of remote management tools.
  • Experience with Active Directory fundamentals.
  • Implementation and support of LAN, WAN, wireless network and data backup.
  • Knowledge of firewall concepts and functionality, switch configurations and networking methodologies, NAS/SAN devices and overall functionality.

 

Ideal candidate:

  • Advanced French and English – written and spoken.
  • Ability to communication with customers.
  • Strong service provision and relationship management skills.
  • Punctual and analytical.
  • Excellent communication skills and business acumen.

 

 

Interested in this position? Please send your application to Marie-Joëlle Côté-Paquet by email at mariejoelle@bedardressources.com

 

This is not exactly what you are looking for? Check all our other job opportunities on www.bedardresources.com Consult our website regularly, new positions are added every day!

Package

Salary: 90000.00-120000.00