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Network Administrator


This is a Full-time position in Burnaby, BC posted August 19, 2019.

We are looking for a Network Administrator who will support the LAN, WAN, VoIP and analog telephone services as well as networked peripherals.

You are joining a small and impactful team, who support over 350 retail stores across Canada and our head office.

The Network Administrator will be working directly with different stakeholders over the phone and in-person.

You will assist with the support and implementation of all networked IT systems.

Glentel primarily uses Microsoft Windows products, Sonicwall firewall/routers and HP Procurve switches (layer 2 & 3).

The network is comprised of VPN tunnels to all remote locations, VLAN configurations and Virtual server implementations.

Responsibilities Providing user computer WAN, LAN, WLAN, VPN level 2 and 3 support, both in house and remote Deploying and managing Sonicwall Firewall/Routers, HP Procurve, Dell switches and other network infrastructure Coordinating new/upgraded telephone and internet services for retail locations as well as remote field technician support Other administrative duties such as monitoring bandwidth usage, billing and asset tracking Work hours are Monday to Friday 9am-5pm and may vary when special projects arise Qualifications Degree or diploma in Information Technology or equivalent experience Comptia Network or equivalent knowledge in TCP/IP and basic networking equipment configurations (routers, switches, ADSL modems, etc…) Knowledgeable in MS Excel, Visio, Word and Windows operating systems Excellent communication skills both in-person and over the phone Excellent customer service skills both in-person and over the phone Trouble shooting knowledge or experience with telephone PABX Ability to build effective relationships with different stakeholders Ability to handle multiple tasks and work in a multitasking environment French fluency is an asset Why work for us We believe success comes from helping our people learn, grow, and develop We provide competitive compensation, extended health benefits, annual incentive bonus plan, and RRSP company match program We offer career advancement opportunities and challenge our employees to excel in their roles We believe in supporting the communities in which we serve and encourage our employees to get involved We believe in teamwork and are committed to creating a high-performing team that will help GLENTEL provide superior service to our customers About GLENTEL Since 1963, GLENTEL has been creating connections through innovative wireless communications.

With a focus on profitable business opportunities and initiatives, we help to inspire people to connect and build strong communities.

GLENTEL’s Retail Canada Division operates more than 350 retail locations.

With headquarters in Burnaby, British Columbia, GLENTEL’s retail corporate brands include WIRELESSWAVE, WAVE SANS FIL, Tbooth wireless, and la cabine T sans fil.

In addition, it provides retail management services for Costco Canada

and SANS-FIL etc.