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New

Manager Hardware Asset Management

Manulife Insurance Malaysia

This is a Contract position in Toronto, ON posted August 8, 2022.

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders?

You’ve come to the right place.

We’re looking for ambitious people who share our values and want to make every day better for people around the world.

If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

Working Arrangement Hybrid Job Description The opportunity The Manager of Hardware Asset Management (ITAM) will be responsible for leading the global hardware asset management process and to lead a team of hardware asset management analysts who manage all in scope infrastructure and data center hardware assets.

The mandate for this exciting role will focus on the end-to-end lifecycle management of hardware assets from acquisition to decommission.

The incumbent will also be responsible for the administration of an agile and efficient process that encompasses planning, budgeting, purchasing, inventory tracking, allocation, refresh, optimization, disposal (ITAD), retirement, capacity planning, maintenance, and support.

The manager of Hardware Asset Management will be an integral part of the IT Asset and Configuration Management Team, ensuring that critical hardware asset details are accurately discovered and populated in the CMDB and are secure and risk free maintaining peak operations and support while in service.

We are looking for a candidate with a proven track record of technical and enterprise-scale ITAM hardware and software leadership, and success in leading teams through transformational change.

The candidate will be passionate, persistent, and detail oriented with an ability to clearly articulate an objective view of the IT asset inventory, associated risks, and opportunities to enable business decision making.

Responsibilities Oversee the administration of financial budgets for hardware assets, peripherals, and some server specific software including forecasting and monthly reconciliation Co-manage and monitor procurement activities including purchase processes, evaluation, contract adherence, hardware terms and conditions to eliminate risk and exposure Identify and capture cost savings and cost avoidance opportunities for renewals, upgrades, software licensing, and services Ensure data completeness and quality standards are maintained in the CMDB Ensure all activities are compliant with standard reporting requirements and audits Build relationships across the organization with Finance, Sourcing, Procurement, Cybersecurity, Technology Governance, and other stakeholders Develop, document, implement, and maintain HAM governance processes, procedures, and policies Continually drive improvement in the ITAM process Define, create, and monitor HAM health reports, dashboards, and other reports that support auditing and compliance of ITAM Share best practices, cross-train staff and ensure that key team members are informed of the ITAM processes How will you create impact?

This role is key to Manulife’s digital transformation, including retooling and evolving the processes that manage our IT assets.

The successful candidate will report directly to the Director, Hardware Asset Management and will be accountable for establishing, rolling out, and managing our next generation Global Hardware Asset Management practice for all IT assets.

What motivates you?

You obsess about customers, listen, engage and act for their benefit.

You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

You thrive in teams and enjoy getting things done together.

You take ownership and build solutions, focusing on what matters.

You do what is right, work with integrity and speak up.

You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for 8 years’ experience managing IT assets in a complex, regulated, enterprise-scale environment
• Confident presentation and facilitation skills, strong interpersonal and leadership skills to enable engagement with senior management and stakeholders at all levels
• Ability to create and effectively communicate a strategy for a variety of stakeholders and audiences
• Ability to identify and lead initiatives which develop, implement, and improve processes, procedures, and governance
• Experience collaborating successfully with geographically and culturally diverse cross-functional teams
• Ability to establish and maintain effective working relationships with vendors, third party partners, business units and technology departments across Manulife/John Hancock
• Inclusive, collaborative, self-aware leadership style What can we offer you?

A competitive salary and benefits packages.

A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

A focus on growing your career path with us.

Flexible work policies and strong work-life balance.

Professional development and leadership opportunities.

Our commitment to you Values-first culture We lead with our Values every day and bring them to life together.

Boundless opportunity We create opportunities to learn and grow at every stage of your career.

Continuous innovation We invite you to help redefine the future of financial services.

Delivering the promise of Diversity, Equity and Inclusion We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship We build a business that benefits all stakeholders and has a positive social and environmental impact.

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward.

Ready to make an impact somewhere?

What are you waiting for?

Apply today.

About John Hancock and Manulife John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better.

We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe.

We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions.

Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021.

Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK.

Manulife can be found at manulife.com.

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance, annuities, investments, 401(k) plans, and education savings plans.

Additional information about John Hancock may be found at johnhancock.com.

Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity.

We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment.

A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.

All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.

To request a reasonable accommodation in the application process, contact recruitmentmanulife.com.