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Lead DevOps Engineer & SRE


This is a Full-time position in Delta, BC posted June 4, 2021.

What is the opportunity?

This role will be responsible for the Development, Implementation & Guidance of principles around Site Reliability within the Site Reliability Engineering (SRE) Team.

Solution Designs for applications supported by the Technology Infrastructure (TI) organization.

As the Site Reliability Engineering arm of the technology pillar supporting global infrastructure, this team will work collaboratively with the greater Technology and Operations partners horizontally to succeed in its mandate.

The incumbent will need advanced knowledge and experience working in an application development and/or technology operations organization.

Perform production support role and partner with SRE Delivery team in incident management and problem management; always with an eye for code driven solutions and automation.

What will you do?

Technical Leadership: Provide SRE thought leadership on squad level; drive Infrastructure as Code Mentality; develop best practices in SRE; perform code and non-functional (performance, security, maintainability) reviews of all production bound SRE solutions; help drive transformation by continuously looking for ways to automate existing processes; run engineering mindset meetups accelerating breadth and depth of knowledge in community; manage application assets and users (virtual machines, cloud instances, source code repositories, etc.) Publish technical design for SRE solutions; motivate Team to think with an automation mindset; consult on systems design encouraging modern concepts such as CI/CD where appropriate Publish and/or review implementation plans for SRE solutions bound to production; explore new capabilities and technologies to drive innovation (including coding and publishing how-to documentation); engage wide variety technology teams within the organizations to ensure approaches are following the SRE standards developed and driven by the team System & Incident Analyses/Support: Assist in incident management and problem management for applications in scope; evaluate continuously – what was successful, what was not successful, what can be done to improve and prevent issues in the future; maintain technology currency (perform server patching, certificate renewal, etc.) with keen eye on automating opportunities; perform Oversight Ensure teams meet availability and uptime of applications in scope, as per service level objectives and obligations; perform oversight and Ensure compliance obligations of all systems and applications are met People Leadership: Provide expertise, direction, coaching and development to build the team capability; select & build a high performing diverse team that leverages individual capabilities & strengths Promote a mindset for sustained success, growth and diversity; ensure that employees understand RBC vision, as well as support and reinforce targeted behaviors that contribute to RBC goals; provide focus and clarity in establishing individual goals, driving performance enablement, supporting career development and rewarding strong performance;attract, hire and retain top talent Innovation and Learning: Stay abreast of technology change and learn constantly, through official training assignments and self-assigned learning Provide demonstrations to team at large regarding new technology findings; motivate direct team and broader organization to continually educate on latest automation technologies What do you need to succeed?

Must have: 5-7 years related experience including Computer Engineering, Computer Science, related (technical) degree/diploma, or related breadth of experience Advanced knowledge of industry practices, with focus SRE including: Capability to provide technical mentorship to incoming engineers Advanced experience in a variety of environments (Cloud, distributed and mainframe, business workflows and services/APIs, databases) Experience in solutions design Advanced Experience with relational and nonrelational database technologies Advanced Experience in a variety of SRE languages, concepts and frameworks API authoring and consumption Full stack (backend focus) Object Oriented development Advanced Knowledge and understanding CI/CD pipelines and deployment automation Advanced Knowledge and understanding with SRE and Communication toolsets (Ansible, Dynatrace Managed, Moog, PagerDuty, ServiceNow, GitHub, Slack, Elastic, Logstash, Kibana, Blue Prism, Catch Point) Advanced Knowledge and understanding with Network Technologies & Concepts TCP/IP, SAN, VPN protocols etc.

Advanced Knowledge and understanding with Server Operating Systems Linux, Unix, Windows Server Advanced Knowledge and understanding with Container Platforms Docker K8s, OCP Advanced Knowledge and understanding with Virtual Technologies VMware etc.

Excellent communication skills Effective negotiation skills, stakeholder management Ability to lead and motivate people Ability to work collaboratively throughout the organization Nice to have: People leadership experience in the context SRE or DevOps Experience with co-op and various college/recent grad programs and involvement l What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

– A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, and stock where applicable.

– Leaders who support your development through coaching and managing opportunities.

– Ability to make a difference and lasting impact.

– Work in a dynamic, collaborative, progressive, and high-performing team.

– Opportunities to do challenging work.

– Opportunities to take on progressively greater accountabilities.

About RBC Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization.

We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis.

We have over 80,000 full
– and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S.

and 37 other countries.

For more information, please visit

Inclusion and Equal Opportunity Employment RBC is an equal opportunity employer committed to diversity and inclusion.

We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors.

Disability-related accommodations during the application process are available upon request.

JOB SUMMARY City: Toronto Address: 330 Front St W Work Hours/Week: 37.5 Work Environment: Office Employment Type: Permanent Career Level: Experienced Hire/Professional Pay Type: Salary Variable Bonus Position Level: PL07 Required Travel(%): 0 Exempt/Non-Exempt: N/A People Manager: No Application Deadline: 06/19/2021 Req ID: 349138 Ad Code(s):