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IT Technician

Eastern Townships School Board

This is a Contract position in Cowansville, QC posted September 13, 2023.

The employee in this class of employment:

  • provides users with technical assistance and support (software and hardware), mostly from a distance
  • installs, configures and upgrades software and in-house programs according to procedures
  • drafts instructions for software and applications and participates in the training of users
  • tests software and programs and, if necessary, adapts them to ensure that they are compatible with existing systems and that they meet the needs of users
  • acts as a resource person for the breakdowns of equipment and software, particularly with regard to the installation and configuration and, if need be, carries out installations and configurations
  • programs or modifies applications using appropriate programming languages in order to meet the specific needs of users
  • manages, installs and configures systems or oversees the installation of components according to the procedures he or she establishes
  • tests, modifies and upgrades computer networks
  • develops and oversees the application of various procedures related to the use of networks and equipment, particularly those concerning backup copies, destruction of obsolete files and equipment maintenance
  • formulates suggestions and recommendations concerning the purchase of computer equipment
  • performs any related duties, as need be

  • Strong understanding of network topologies, local and wide area networking and telecommunications
  • Experience with O365 and Google Workspace environment
  • Strong analytical, organizational and technical problem-solving skills and attention to detail
  • Good sense of urgency and recognizes priorities in a changing environment
  • Strong interest in customer service
  • Ability to communicate in French and English (oral and written)
  • Possess a valid driver’s license and access to a vehicle


  • Experience with programming tools
  • Networking certification
  • Knowledge of Hyper-V
  • Azure cloud computing


Salary: 22.56-30.46