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Guidewire ClaimCenter Business System Analyst

CGI Group

This is a Contract position in Toronto, ON posted November 17, 2022.

Position Description:

CGI, one of the largest IT and business consulting services firms globally, is at the forefront of transforming digital experiences. Through practical and strategic innovations, we are helping drive value and greater efficiencies into commercial and government organizations around the world. We are growing our team and are looking to establish a center of excellence to deliver the best in class service to our many different clients.

Your future duties and responsibilities:

• Working with the client’s key stakeholders for performing business analysis function
• Work in fast paced cross functional agile (Scrum/SAFe) work environment
• Lead requirements for Guidewire ClaimCenter, Integration and Conversion functions
• Work with client SME to elicit business and technical requirements
• Conduct and facilitate workshops / JAD sessions etc. with key client stakeholders
• Perform integration testing to test the flow of claims data
• Create test scripts and coordinate testing for various critical functionalities, prepare test data, defect triage and resolve blockers
• Document requirements specifications for data analysis, data mappings for Guidewire, third party integrations and transformation
• Develop functional specifications in the form of User Stories, process flows, use cases, data mappings leveraging tools such as JIRA, Confluence, Rally, etc.,
• Conduct user story / sprint demonstrations at the end of sprint / release
• Participate in agile sprint ceremonies, daily stand-ups, sprint planning, reviews and retrospective sessions
• Conduct end user training by means of workshops, training guides and operation manuals
• Work with Requirements Manger, Scrum Master and Program Manager for various project activities

Required qualifications to be successful in this role:

Must Have
• 6-8 years of experience in property & casualty insurance with policy admin system
• Experience in writing functional specification
• Experience in data analysis, data mappings for policy admin system and third-party integrations
• Excellent communication (written and oral) and interpersonal skills
• Excellent domain knowledge on Property and Casualty Insurance to understand and analyze the business needs of the customer
• Expertise in creating functional specifications in the form of user stories, process flows, use cases, and data mapping
• Experience in gathering, defining, and organizing business and functional requirements including acceptance criteria for use by developers
• Experience using management tools such as Confluence, Jira, Rally, HP ALM
• Expertise in using Microsoft Office Suits, Visio etc.
• Ability to run and create SQL queries
• Experience working on XML and JSON structures


  • Business Analysis
  • Business Process Analysis
  • Business Process Modelling
  • Financial Services
  • Requirements Analysis
  • Solution Analysis
  • Data Analysis
What you can expect from us:

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees ”members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today – one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI – where your ideas and actions make a difference.