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Director, Innovation New Value Networks

BMO Financial Group

This is a Full-time position in Toronto, ON posted June 26, 2021.

Address: 100 King Street West Job Family Group: Business Management Reporting to the Head, BMO InvestorLine, the Director, Business Enablement supports in executing strategic priorities for the business.

Gathers, integrates and translates information on “change the business” initiatives to promote the effective integration into “run” mode within BMO InvestorLine (e.g., new ways of working, new value networks, regulatory projects, Wealth/Enterprise wide initiatives) Drives enhancements to Sales Strategy and Practice Management to improve sales monitoring and performance (E.g., new ways of reporting, enabling new relationships and partnership, standing up “virtual rooms”, etc.) Provides strategic, value-added advice to Head, BMO InvestorLine, investigating and recommending changes to directly impact productivity and effectiveness Provides thought leadership and guidance to Head, BMO InvestorLine on ongoing strategic decisions to optimize results, developing, planning and monitoring strategies for the highest priority opportunities Works with stakeholders to interpret financial and business results, understands the operating environment & emerging trends and provides planning, support and recommendations to improve operational effectiveness and tracks achievement of objectives.

Supports the effective management of risk, including operational and compliance risk and management of the attestation/reporting process specific to the business.

Provides strategic counsel on community/industry events and directs and coordinates the logistics of these events.

Supports the development of effective, consistent communications for the business/group senior leader and for the leadership team.

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.

Ensures alignment between values and behaviour that fosters diversity and inclusion.

Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.

Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.

Attracts, retains, and enables the career development of top talent.

Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.

Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.

Develops an expert understanding of business/group challenges.

Recommends and implements solutions based on analysis of issues and implications for the business.

Influences and negotiates to achieve business objectives.

Identifies emerging issues and trends to inform decision-making.

Networks with industry contacts to gather competitive insights and best practices.

Acts as a subject matter expert on relevant regulations and policies.

May consult to or serve on various committees and task forces.

Leads the development of priorities, current, and planned initiatives, and support requirements related to strategic management for the business/group.

Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.

Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.

Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.

Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.

Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.

Defines business requirements for analytics & reporting to ensure data insights inform business decision making.

Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.

Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.

Leads the execution of designated business programs; assesses and adapts as needed to ensure quality of execution.

Develops and manages comprehensive information management systems; designs and/or leads initiatives to improve processes, analysis and reporting.

Plans and controls unit operating expenses in accordance with forecasts.

Makes recommendations to leaders on financial management processes based on changing requirements.

Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders.

Breaks down strategic problems, and analyses data and information to provide insights and recommendations.

Conducts independent review, analysis, and resolution of strategic issues.

Monitors and tracks performance, and addresses any issues.

Designs and produces regular and ad-hoc reports, and dashboards.

Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.

Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.

Builds effective relationships with internal/external stakeholders and ensures alignment between stakeholders.

Acts as the primary point of contact for service / customer complaint escalations managing the process and communication and following up to ensure customer satisfaction and optimizing overall customer experience.

Ensures the effective planning and control of unit operating expenses in accordance with business forecasts to ensure spending is maintained within budget.

Coordinates budgets and reporting to track actual results vs.

budget.

Employs systems (e.g.

customized exception reports, tracking reports etc.) to manage information.

Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.

Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.

Influences how teams/groups work together.

Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.

Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.

Anticipates trends and responds by implementing appropriate changes.

Broader work or accountabilities may be assigned as needed.

Qualifications: Typically 9 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

Seasoned expert with extensive industry knowledge.

Technical leader viewed as a thought leader for innovation.

Verbal & written communication skills
– Expert.

Analytical and problem solving skills
– Expert.

Influence skills
– Expert.

Collaboration & team skills; with a focus on cross-group collaboration
– Expert.

Able to manage ambiguity.

Data driven decision making
– Expert.

We’re here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life.

It calls on us to create lasting, positive change for our customers, our communities and our people.

By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact.

We strive to help you make an impact from day one
– for yourself and our customers.

We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs.

From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace.

By learning from each other’s differences, we gain strength through our people and our perspectives.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

To request accommodation, please contact your recruiter.