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Director Consulting Expert-Business Consulting

CGI Group

This is a Contract position in Toronto, ON posted September 13, 2023.

Position Description:

The Director, Management Consulting is a professional advisor with extended experience in the Business Consulting industry that assists clients to align business activities with the organization’s purpose and achieve business objectives by defining and solving management and business problems, identifying, and seizing new opportunities; broadening the scope of client initiatives; and implementing change.
A Director, Management Consulting level can effectively lead sizeable, complex projects with strong domain eminence and grounding in at least three or more areas of expertise, likely falling across multiple domains. This is client-facing, billable role with responsibility for generating revenue growth.

Your future duties and responsibilities:

•Act as trusted Executive advisor to account base; consult c-suite executives to provide business-specific expertise and consultative services in the development and execution of innovative strategy
•Lead and contribute to overall business development goals through the management of sales targets and procurement of new business; create proposals, pitch to prospective clients, write/review contracts and manage accounts & relationship
•Develop and grow practice capabilities in targeted growth areas; develop and contribute to new offerings and thought leadership leading to additional project opportunities and client relationships
•Lead in the design, development and implementation of new services and solutions in response to market needs, driving incremental revenue and margin for CGI
•Develop business cases and business/transition plans including presenting to senior level client stakeholders
•Nurture deep subject matter expertise and demonstrates thought leadership in areas that clients recognize and value. This includes expertise in client industries, business domains and/or relevant service areas
•Protect and enhance CGI’s reputation in the market place through a combination of excellent client relationships, outstanding delivery in challenging projects, and proactive identification of opportunities and solutions to address client needs
•Contribute to the identification and development of new management consulting services and methods
•Execute on development programs to support and grow team capabilities aligned to practice strategy; support and grow team members, build capability, and contribute to the overall coaching and development of talent in the team
Objectives & Targets
Know-How (Domain Expertise)
•Facilitates client and stakeholder groups to consensus on complex issues using creative facilitation techniques
•Exhibits solid understanding in the major analysis and modeling standards used in Business Consultancy and Technology Consulting projects
Service Delivery (Consulting and Project Management)
•Ensures that findings, conclusions, and recommendations are compelling and presented in a way that resonates with multiple stakeholders (clients)
•Uses logic and creativity to contribute significantly to resolution of complex strategic issues in a team context or as a sole contributor
•Identifies and establishes relationships both internally and externally to achieve robust support of solution development
•Recognizes the potential impact of market trends, regulatory demands, and political influences on consulting outputs and adapts these to suit the needs of the client
Strategy and Business Management
•Contributes significantly to the understanding of strategic issues and development of workable alternatives and solutions in a team context
•Advises clients in multiple business areas to ensure the overall goals and strategies of the organization align
•Develops complete project facilitation strategies including workshop agendas, problem-solving pathways and facilitation techniques, customized to resolve client issues
•Coaches client leaders to be successful in leading change
•Through stakeholder analysis, identifies key opinion leaders in the client’s environment required to implement the proposed changes

Business Development
•Manages, develops, and delivers complete, high-quality, tailored client proposals
•Develops and delivers content for short-list and other sales presentations
•Works with clients to elicit requirements, develops business cases and provides strategic recommendations to advance their initiatives
Knowledge Management
•Proactively communicates with others inside and outside the organization to build upon ideas, new learning and best practices
•Serves as a domain expert at conferences, in communities of practice, and through the use of social media

Key Skills:

•Demonstrates ability to design appropriate long term strategies and models to address client problems

Documentation and writing skills
•Executive PowerPoint skills
•Actively and methodically aligns various cross-functional stakeholders around objectives and measures of success
•Applies critical thinking skills and judgment to development and implementation of innovative models and approaches
•Functions as a domain expert
•Connects clients with other local, national, and international domain experts
•Expert communication, facilitation, conflict management, and negotiation skills
•Ability to successfully lead & coach others and build effective team relationships

Project Management
•Initiates, plans, executes, monitors, and closes projects
•Ties business case objectives to project outputs
•Measure progress against strategic targets

Required qualifications to be successful in this role:

•Minimum of 10 years of experience in the Management Consulting Industry
•Organizational understanding of a minimum of 2 areas of typical business consulting businesses like Strategy consulting, roadmapping and assessments, operations and organization change
•Operational Excellence certification (e.g. Lean Six Sigma Black Belt) and in-depth knowledge with rigorous application of various methodologies:
•Hoshin Kanri
•Process Maturity Assessment
•Operations Management Experience (understanding of flow, JIT concept, Cost of Poor Quality)



  • Account Management
  • Business Architecture
  • Business Development
  • Client Management
  • Leadership
What you can expect from us:

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees ”members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today – one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI – where your ideas and actions make a difference.