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Desktop Support Technician II

Procom

This is a Contract position in Burnaby, BC posted July 16, 2019.

Desktop Support Technician II On behalf of our client Procom are looking for a Desktop Support Technician II based in Burnaby BC for a 2 month contract to hire position.

Desktop Support Technician II Job Details As a Desktop Technician, you’ll play a crucial role in supporting customers and proactively identifying their needs.

You’ll work to create the ideal experience that any customer would seek to encounter.

For many customers, technology problems can be frustrating but easily solved by educating them.

Your patience is a virtue You’ll be the face of the operation and the go-to for what makes the company run—their customers.

Desktop Support Technician II Must Have Skills 2-5 years of related work experience, or AA degree, or technical training or equivalent combination of education and experience.

A Certification – or able to obtain within first 6 weeks of employment.

Solid experience and understanding of IT services and products Enthusiastic about technology and willing to learn and stay on the cutting edge.

Relatable and responsible when interacting with ALL customers Consultative approach to solving issues – Help us, help them Able to transform technical IT solutions lingo into terms everyone understands.

Impeccable follow-through to customer satisfaction.

Will attempt to connect to anyone you meet, no matter how difficult.

Go-Getter.

Insatiable desire for knowledge, independence, and success—strive for more than the status quo.

Not intimidated by problems you’ve never seen before—confidence is key Hungry to work hard and hungry to grow your career Desktop Support Technician II Location Burnaby BC Desktop Support Technician II Start Date August 1 st 2019 Desktop Support Technician II Contract length 2 months contact for hire