Data processing technician, principal class

NATURE OF THE WORK
The principal and customary work of an employee in this class of employment consists in performing the functions of team leader for a group of data processing technicians or in carrying out highly specialized technical functions requiring knowledge and creativity superior to the qualifications normally required of a data processing technician.

CHARACTERISTIC FUNCTIONS
The employee in this class of employment works with the members of his or her team to carry out the characteristic functions of data processing technicians and carries out the most complex work. He or she distributes the work among the members of his or her team and ensures that the work is carried out; at the request of his or her immediate superior, gives advice on the quality of the work completed; takes part in training his or her team members. This class also includes employees who principally and customarily carry out highly specialized technical work of a complex nature and for which a sense of creativity and a freedom of action are required of these employees.

More specifically:
He or she manages, installs, maintains and repairs hardware and software for local area networks, workstations, thirdparty application, Wireless Access Points and management servers located in the Board’s schools and learning centres, configures systems or oversees the installation of components according to the procedures he or she establishes. He or She monitors and maintains network performance and network servers, switches and cabling and provides proactive security and backups of critical network servers and systems.

He or she tests, modifies and upgrades computer networks; develops and oversees the application of various procedures related to the use of networks and equipment maintenance and acts as a resource person for the complicated breakdowns of equipment and software.

He or she formulates suggestions and recommendations concerning the purchase of computer equipment and conducts technical evaluations of hardware, software and network products.

He or she may be required to train less experienced technicians and coordinate the work of support staff in performing duties related to the implementation of programs involving technical operations for which he or she is responsible.

If need be, he or she performs any other related duty.
Schooling and experience
Hold a Diploma of College Studies in Computer Science Technology in an appropriate specialty for the class of employment (network administration) or a diploma or an attestation of studies recognized as equivalent by the competent authority and have four (4) years of pertinent experience.

Other requirements
Strong understanding of network topologies, local and wide area networking and telecommunications
Experience with Microsoft Windows server administration and Active Directory
Experience with CISCO VOIP systems and Fortigate Firewall
Experience with O365 environment
Experience with databases (SQL, MySql)
Strong analytical, organizational and technical problem-solving skills and attention to detail 
Good sense of urgency and recognizes priorities in a changing environment
Strong aptitude for customer service
Interest and curiosity towards new technologies
MCSE or MCSA certification and knowledge of Hyper-V are considered an asset
Knowledge or experience with cloud computing is considered an asset
Knowledge or experience with Google Workspace is considered an asset
Possess a valid driver’s license and access to a vehicle (travel expenses will be reimbursed)