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Cyber Operate Quality & Risk Management Lead (Sr. Manager), Deloitte Global Risk Advisory


This is a Contract position in Toronto, ON posted November 17, 2022.

Cyber Operate Quality & Risk Management Lead (Sr. Manager), Deloitte Global Risk Advisory Apply now »

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Date: Nov 17, 2022

Location: Toronto, Ontario, Canada

Company: Deloitte

Job Type: Permanent
Reference code: 120881
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Halifax, NS

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Experience a firm where wellness matters.
  • Be expected to share your ideas and to make them a reality

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting edge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

What will your typical day look like?

In this role, you would be a member of the Global Cyber Operate team. As the Quality and Risk Management Lead, you will be responsible for leading Quality and Risk Management response post-signature and advise on quality risk issues during pursuit and delivery associated with Cyber Operate deals. Executing this role will require frequent coordination and communication with leaders across Global Businesses, Member Firms and Geographies.

Key responsibilities:

  • Support Cyber Operate by providing leadership with a picture of how the business is doing from a quality and risk perspective, escalating areas of concern early.
  • Be the trusted advisor for mitigation and resolution of complex business / contractual issues during pursuit and delivery of Cyber Operate deals.
  • Drive design and implementation of processes to protect and monitor quality and risk.
  • Lead development of relevant guidance, standards and training for risk community, including the promotion of Cyber Operate deal-specific expertise.
  • Provide Quality Assurance support to engagement teams, and train QRM teams to conduct Cyber Operate Quality Assurance Reviews.
  • Monitor Quality of Cyber Operate engagements through conducting routine contract and engagement reviews, in pursuit of consistency and alignment to global strategy and standards.
  • Serve as Global Subject Matter Specialist in different forums and related working groups.

About the team

Deloitte Global:

At Deloitte, we expect results. Incredible-tangible-results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in-with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out-with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make?

The Deloitte Global Risk Advisory team makes an impact by changing the way businesses see risk management. We help our Deloitte organization use risk management as a vital performance lever to reveal opportunities that create competitive advantage.

Enough about us, let’s talk about you

You are someone with:

  • 10+ years risk management and contracting experience, including knowledge of contract terms and conditions and complex SOW negotiation.
  • Fluency in market positions and risk management structures for complex cyber operate engagements, including understanding of common contracting provisions pertinent to operate services and risk mitigation strategies.
  • Leadership experience in the identification and evaluation of risk, as well as experience developing systematic risk mitigation approaches (e.g., contractual and operational).
  • Experience in developing strategy and providing guidance around third-party technologies and material use of subcontractors.
  • Supporting risk allocation issues and implications associated with certain Operate construct (e.g., rebates and risk sharing).
  • Ability to drive process improvements and develop best practices and reusable artifacts for organizations.
  • Facilitating identification and resolution of Independence issues.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

Job Segment: QA, Quality Assurance, Quality Manager, Developer, Risk Management, Technology, Quality, Finance

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