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Crossover for Work: Technical Analyst, Aurea Software (Remote) – $30, 000/Year Usd

Crossover for Work

This is a Full-time position in Caledonia, ON posted December 8, 2021.

Crossover is the world’s #1 source of remote full-time jobs.

Our clients offer top-tier pay for top-tier talent.

We’re recruiting this role for our client, Aurea Software.

Have you got what it takes?Does working with Global brands across multiple industry domains excite you?

Are you ready to work with large scale enterprise customers, enabling them for success?

If Yes, this is an exciting opportunity for a self-driven individual to work directly with customers and specialize and excel in Aurea’s Unlimited Enterprise software library.

At Aurea, we work 100% remotely and as a Technical Analysts you will work along side the worlds top 1% of global talent, driving innovation and success.

If this is your calling, we are looking forward to getting to know you.What You Will Be DoingYour primary functions would involve Installing and Configuring out of the box features for our products and solutions.

Guiding customers through their onboarding journey.

Reproducing customer issues and providing guidance.What You Won’t Be DoingYou are not expected to create new code or custom develop new features or functionality.Technical Analyst Key ResponsibilitiesGuide the customer through their onboarding journey based on our pre scripted onboarding playbooks.Install and configure new products and solutions.Meet on boarding SLA’s to ensure the customer is set up for success within our agreed timeframes.Resolve issues that come up during the onboarding process and guide the customer towards resolution.At the end of the onboarding process transition the customer over to our support organization.Basic RequirementsExpertise in writing SQL scripts (T-SQL, PL SQL, Oracle SQL)Expertise in customer communicationExperience with Jira or any ticket tracking toolsExpertise with JavaScript (preferred)Experience with Microsoft SharePoint, O365 (preferred)Nice-to-have RequirementsExperience in project management and or customer support would be useful.About Aurea SoftwareAurea was founded with the singular vision of helping businesses succeed in today’s complex digital landscape.

To achieve that goal, we do things differently.

Our customers enjoy access to every product in our portfolio all of which are cloud-based, enterprise-scale, and easy to use with one simple subscription.

We focus on relationships instead of transactions.

And our unique AureaOne operating model and acquisition strategy ensure that our portfolio continues to grow, so we can continue to provide competitive advantage and differentiated results for our customers no matter what the future holds.Aurea is was an early adopter of remote-work.

In fact our entire team, nearly 2000 people and growing, operates in an entirely remote work model.There is so much to cover for this exciting role, and space here is limited.

Hit the Apply button if you found this interesting and want to learn more.

We look forward to meeting you!Working with CrossoverThis is a full-time (40 hours per week), long-term position.

The position is immediately available and requires entering into an independent contractor agreement with Crossover.

The compensation level for this role is $15 USD/hour, which equates to $30,000 USD/year assuming 40 hours per week and 50 weeks per year.

The payment period is weekly.

Consult www.Crossover.Com/help-and-faqs for more details on this topic.What to expect next:You will receive an email with a link to start your self-paced, online job application.Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.Important!

If you do not receive an email from us:First, emails may take up to 15 minutes to send, refresh and check again.Second, check your spam and junk folders for an email from Crossover.Com, mark as “Not Spam” since you will receive other emails as well.Third, we will send to whatever email account you indicated on the Apply form by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.If all else fails, just reset your password by visiting https://www.Crossover.Com/auth/reset-password if you already applied using LinkedIn EasyApply.

Crossover Job Code: LJ-4603-CA-Ontario-TechnicalAnaly.009