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Configuration management database senior analyst


This is a Full-time position in Montreal, QC posted January 14, 2020.

Are you passionate about IT configuration management systems and processes?Are you known for your drive and innovative ways of working?

Join a team of a dozen enthusiastic colleagues who are passionate about IT configuration and systems management.

Your role will be to establish and participate in configuration management process governance and demonstrate initiatives for proposing innovative strategies and key indicators.

Day to day, you will: Define, develop and maintain configuration plans for configuration managementSet up and monitor CMDB governanceExamine new business opportunities to improve data integritySupport users and ITSM process teamsPlay a leadership role in configuration management by explaining processes in plain language and putting training in placeWork with your team to ensure that our tools are properly configured and that they support our solutionsImplement various discovery system configurations, Atrium, ITSMMake the configuration management process operationalMaintain an ongoing audit of the CMDB and identify action plans that reflect our environments/inventories.Develop and promote CMDB value in the organizationITIL V3 or V4 certificationExperience working with ITSM Remedy, BMC Discovery or other configuration management systemsExperience deploying configuration management processes in a large corporationExperience with agile work methodologies, DevOpsKnowledge of programming and development in Java and Python, an assetKnowledge in different IT domains: telecom, cloud, infrastructure, etc.Bilingualism, spoken and written (English and French)Experience using JiraKnowledge of ITAM, an assetThe Bank is daring and innovative and has modernized its performance assessment system to better meet our clients’ needs.

That’s why the expected behaviours of partnership, agility and empowerment count as much as achieving business objectives.Interested in the position?

Apply now!

Working at National Bank means having access to competitive working conditions, a wide range of employee benefits, a dynamic work environment and telemedicine services.National Bank sees diversity as a great source of wealth and values it in all its dimensions.

Its objective is to offer an open, respectful work environment where all employees can achieve their full potential.

Senior management’s concrete commitment helps spread this value across all sectors in the organization.

The Bank has been ranked among the top employers for diversity in Canada for several years.