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Agile Delivery Manager – Tech Infrastructure


This is a Contract position in Richmond, BC posted May 27, 2021.

What is the opportunity?

In support of RBC’s journey towards an agile organization Tech Infrastructure Agile Center of Enablement serves as a catalyst for Agile Adoption in TI.

Enabling strategic priorities by mobilizing and supporting transformation Initiatives and driving the culture and behaviors needed to succeed with a client centric approach.

The Agile Delivery Manager leverages Agile, Scaled Agile, Kanban and traditional project management practices to support the delivery of a technology initiative.

The Agile Delivery Manager will help the business and technology teams align on delivery and drives the removal of impediments that are impacting the team’s delivery objectives.

The Agile Delivery Manager will instruct and coach the teams to follow an effective and efficient process that will allow the team to become self-sufficient.

What will you do?

Facilitate high complexity or multiple medium to low complexity initiatives from initiation through release, provide oversight to ensure alignment with Agile/Scrum/Kanban practices including, but not limited to project kick-off, sprint, release and deployment planning Accountable alongside the scrum team for the achievement of release objectives and results that meet LOB stakeholders’ needs and expectations.

Manage risk governance processes, operational planning, data steward engagement and vendor onboarding.

Remove impediments to delivery success through the proactive management of external dependencies, team problem-solving and the development of new solutions or approaches to ongoing challenges; authority to execute against new approaches and escalate issues through business and/or IT channels where necessary Continuously seek to improve team performance by promoting joint accountability of results and solving productivity issues; includes defining and tracking key team performance metrics to reinforce expected behaviors (velocity, unit test coverage, etc.) and continued improvement Engage in and facilitate requirements, user experience and technical conversations across platforms and multiple levels of influence Communicate cross functionally, ensuring transparency of progress and outcomes, report team progress and accomplishments up and across the organization Facilitate cross functional communication by written status updates, sprint/product demos and retrospectives Provide proactive coaching to individuals (business and technology) and the team.

Influence and recommend continuous improvement of processes to optimize team productivity and drive the team to become self-organizing and self-improving in their delivery practices What do you need to succeed?

Must Have: Undergraduate degree or equivalent experience Certified Scrum Master/Agile practitioner 2-3 years of experience as a Scrum Master – where Scrum principles, practices and theory were diligently applied Minimum of 5 years of experience in software development and/or project management and/or business (system) analysis Ability to apply RBC Agile Management Framework and well documented Agile techniques (User Stories, Burndown techniques, Acceptance Test Driven Development, Continuous testing, etc.) Nice-to-Have: Scaled Agile Certification, Coaching Mentorship Training Design Thinking Lean Practices What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Flexible work/life balance options Opportunities to do challenging work Opportunities to take on progressively greater accountabilities Opportunities to building close relationships with clients Access to a variety of job opportunities across business and geographies Learn more about RBC Tech Jobs About RBC Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization.

We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis.

We have over 80,000 full
– and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S.

and 37 other countries.

For more information, please visit

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Inclusion and Equal Opportunity Employment RBC is an equal opportunity employer committed to diversity and inclusion.

We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors.

Disability-related accommodations during the application process are available upon request.

JOB SUMMARY City: Toronto Address: 330 Front Street West Work Hours/Week: 37.5 Work Environment: Office Employment Type: Permanent Career Level: Experienced Hire/Professional Pay Type: Salary Variable Bonus Required Travel(%): 0-25 Exempt/Non-Exempt: N/A People Manager: No Job Posting End Date: 05/15/2021 Req ID: 351237 Posting Notes: