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Accedian: Cloud Operations Developer


This is a Full-time position in Ottawa, ON posted April 2, 2021.

Who we areAccedian provides exceptional end-to-end visibility over network performance for millions of services over major Tier-1 and Tier-2 networks globally, allowing our customers to tune and optimize their network to provide the best possible performance and user experience.What we doAccedian develops best-in-class network monitoring solutions, based on award-winning hardware and software solutions that are deployed in carrier networks and on enterprise premises.

The data we generate is in need of a modern and scalable platform so that it can be stored, analyzed and presented in ways that are meaningful and intuitive to our customers.

To that end, Accedian has created the Skylight Analytics platform, a powerful system offering novel ways to explore and analyze performance coming from various data sources, offered primarily as a SaaS solution, with the option of a private cloud offering.What You Will doOur growing initiative is looking for talented CloudOps designers to work with a small, high-powered team of industry experts to help perfect our platform by improving our automation processes around deployment and operation of our newly minted SaaS application, built from the ground-up to be a Cloud-First offering.We operate in a “You build it, you run it” mode, where everyone is actively participating in maintaining and improving running software.In this mode of operation, we need someone that owns the product life cycle improvement, owns the configuration management, helps with the production deployments and management scripting, and works well in a team of cross-functional individuals.

As one team, we are all part of DevOps, and we all participate in it, but your role will be to lead the initiatives and the CloudOps cycle.

This job is perfect for you if:You are a designer who has a passion for deployment and network operations, and like to code tools that help automating software delivery and maintenance.Or You are a sysadmin who has a passion for scripting and automation, and likes contributing to software plans, delivery and maintenance.In either case, you take pleasure in tuning OSes, trying out Kubernetes and Docker Swarm every now and then, and find a new way of monitoring the health of your deployment.But more importantly, we want to provide you with an environment where you can exercise and grow your technical, business and interpersonal skills in a friendly and positive team that strongly believes that software is people, and that we invest in our product line-up by primarily investing in our team.Your responsibilities will include:Configuration management and automation: Building tools for Infrastructure-as-Code production deployment, as well as management tools for onboarding, metering usage, etc.Process re-engineering: Provide deployment best practices, oversee our cloud deployments and micro-upgrade cycles, and ensure the security of the platform.Participate in the development of our CI/CD pipeline to production.Be an integral part of our SecOps team.

Be opinionated about security in the cloud.Actively participate in our public cloud deployments on GCE, AWS and Azure, as well as some private cloud offering (i.E AWS outpost, VMware, GCP Anthos, etc): Research, propose and participate in the implementation of security best practices for public cloud deployments and data management.What would be your Skills, qualifications, and related stuff…We believe talented developers can learn any technology stack, and that with the proper attitude in Cloud environments, the sky is quite literally the limit.But buzzwords are fun!

Here is the environment that you would join.

Showing strong expertise in some of these areas is a must.

Showing the desire to learn and expand that list to keep us up to date is even more important:Your experience should include:5+ or more years of IT implementation experience, or managing and troubleshooting systemwide solutions.Experience in Architecting application deployments with great security, scalability, availability and disaster recoveryExperience in Deploying multi-service applications on AWS, Google Cloud, AzureYour Tech Skills would be:Deep understanding of Docker containerization and orchestration.

K8s is an asset.Experience with infrastructure management solutions: We use HashCorp Terraform and we really like it.

We are also fans of HashCorp Vault and Ansible, when it makes sense.Development experience in Go, Java or PythonPrevious experience with Ansible (or Salt (or puppet or chef or similar))Knowledge of IP networking, VPNs, DNS, load balancing and firewallingExpert at UNIX/LINUX command line and scriptingHelp develop continuous monitoring and automated alerting of systems to ensure stability and reliabilityAbility to set up and maintain continuous integration and deploymentStrong practical Linux-based systems administration skills in a Cloud or Virtualized environment.Your Team skill set must include:We are a team of Humble, Hungry and passionate people.

We hire for fit and attitude before talent: Having exceptional interpersonal skills is paramount.Being comfortable with frequent, incremental code testing and deployment.

We call it organized chaos.

It is nothing like total chaos, but it has its moment :)Having Excellent English written and verbal communication skills.

Working knowledge of French is an asset.Showing a strong desire to lead collaboration and open communication amongst teams, and reaching across functional borders to get to a truly awesome solution.What we believeWe are a relatively small team of very passionate professionals that likes experimenting and trying new things.

We are constantly trying to improve what we do, how we do it, from the brand of coffee we buy to the weekly process that we are using.

We believe that small changes to accommodations makes all the difference.Granted, the concept of “office space” seems quite antiquated at this time, but as we are nearing the end of the pandemic (yes, we also have a positive can-do, glass-half-full attitude!), we believe that you should be able to work from the place you feel the most productive.

Home, office or both in the same week.

We foster cross-functional team work, and we have designed our work practices, office space and tools to reflect this flexibility.We traditionally like to offer company wide social activities as well as more informal local team events, since we believe that equal part connecting and collaborating make for a good teamwork recipe.

While Covid-19 has impacted our ability to do this, we are very keen in kicking this back on rails as soon as it is legal!We believe that our work life can only be as healthy as our individual personal and family life.

We offer flexible schedules and are strong advocates for establishing a long lasting work-life balance.We believe in diversity.

We find that the collective “us” gets enriched by all of our individual differences.

Our goal as a team is to help you grow professionally, explore your passions while giving you a chance to help others around you to grow as well.